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Frequently Asked Questions

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Who is farnoX?

We're a German Cloud Hosting company, founded in 2013.

Our ssd-only virtual servers - called CloudServers - can be deployed and are ready to be used in less than 60 seconds.

I have a question.

We're here to help: [email protected]

You'll get a reply from a real person. No autoresponders, no quick texts - promised!

CloudServer

How do I create a CloudServer?

If you are a customer, just click on "Deploy" at your dashboard.

If not, just create a free account.

What operating system do you support?

You can choose between Ubuntu, Debian, CentOS and Fedora + any ISO file you upload.

Do you support IPv6?

Yes, each CloudServer gets assigned a /64 subnet automatically.

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What form of payments do you accept?

We accept Visa, MasterCard, American Express and PayPal.

How am I billed?

Each CloudServer is billed per hour up to its monthly cap.

Why is my account balance negative?

If you are using PayPal, you have to add credit manually.

Please click on "add credit" on your dashboard and enter the amount you'd like to add.

Am I charged while my CloudServer is powered-off?

Yes, because all resources (hard disk, ip addresses) are reserved for you, even while your CloudServer is powered-off.